This tutorial will cover the steps to troubleshoot and fix issues with push notifications not sending in Easy WP SMTP.
Before getting started, make sure Easy WP SMTP is installed and activated on your WordPress site and that you’ve verified your license.
If you enabled push notifications on your browser and are still not receiving alerts, it might be due to your browser or operating system. Below, we’ve highlighted common causes and how to resolve them.
Check Operating System Notification Settings
Notifications might be disabled for your browser from your Operating System’s settings. If so, you won’t receive push notification alerts. Here’s how to check and enable it:
If you’re using a Mac, open your system settings and select Notifications. Then locate your browser and select it to open additional options.
Finally, toggle on the Allow notifications option.
For Windows, go to Settings » System, then click on Notifications. Once there, locate your browser and toggle on the notifications option.
Is Your Browser Running?
The Push Notification feature in Easy WP SMTP requires that the browser where you enabled it is active and running to receive alerts. If you close the browser, you might not receive email alerts.
Note that this is only required for desktop devices. Mobile devices will still receive alerts regardless of the browser’s status.
Is Do Not Disturb Enabled on Your Device?
The “Do Not Disturb” feature on Mac and “Focus” mode on Windows PC usually block notifications if enabled. To allow push notifications, you’ll need to disable these features on your device.
Push Notification Not Working on Brave Browser
Brave browser has a security feature that blocks push services by default. Here’s how to ensure notifications are sent from the browser.
First, open your browser settings and select the Privacy and security tab. Next, toggle on the Use Google services for push messaging option.
Enabling this option will fix the push notification issue on your Brave browser.
That’s it! You now know how to troubleshoot and fix issues related to push notifications not working.